Refund Policy
Try to prove us wrong. Train for 30 days. If nothing changes, email us and get every cent back. No questions, no hoops, and you keep the bonuses.
1. 30-day money-back guarantee
- Applies to your first purchase of any Ironlock plan, plus any one-time add-on bought with it.
- Request it within 30 days of that purchase by emailing support@lockproject.org from the email you used to buy, with the subject "Refund".
- You don't have to prove anything or explain why. We simply ask that you gave the program a real try.
2. Renewals
If you forgot to cancel and were charged for a renewal you don't want, email us within 7 days of the renewal charge and we will refund it and cancel your plan.
3. How refunds are paid
Refunds go back to your original payment method. We process them within 3 business days of your request. Your bank may take a further 5 to 10 business days to show the money in your account.
4. Cancelling
Cancelling stops future renewals. It does not by itself refund past charges, so if you also want a refund, say so in your email.
5. Please contact us first
If something is wrong, email us before opening a dispute with your bank. We answer within 1 business day, and it is always faster for you.
6. Your statutory rights
This policy does not limit any refund or withdrawal rights you have under the consumer protection laws of your country.